500 new jobs coming to Clarksville with call center expansion

CLARKSVILLE, Tenn. (CLARKSVILLENOW) – A call center is expanding its Clarksville operations with a $1.2 million investment and another 500 jobs.

The CBE Group Inc. will expand its global call center, located in the prior Convergys building on US Highway 79, according to a news release from the Clarksville-Montgomery County Industrial Development Board.

“I am excited to welcome another growing business to our community,” said Frank Tate, executive director of the IDB. “The CBE Group stood out to me with their drive to set industry standards and passion for employee professional development and growth. The expansion of CBE to Clarksville-Montgomery County brings more opportunities for our citizens to thrive.”

CBE, headquartered in Cedar Falls Iowa, provides outsourcing call center services including customer care, debt collection and fraud prevention, higher education, health care, telecommunications, utility and government organizations. They currently employ over 1,300 people in five locations.

Over half of the 500 new jobs in Clarksville will be created in 2021. Initial positions include both full-time and part-time in customer service, finance and team management. CBE will provide classroom and on-the-job training, the release said.

“Anytime we can offer additional work options to our residents, especially when those options entail decent pay and benefits, it is a win for our community,” said Montgomery County Mayor Jim Durrett. “I appreciate the work and effort by our EDC partners that went into recruiting CBE and putting that business into an existing structure. I look forward to welcoming CBE to Montgomery County.”

“This announcement of another round of corporate investment and a substantial number of jobs is a great Christmas present for our community,” Clarksville Mayor Joe Pitts said. “CBE is a growing company and a leading performer in its segment. We welcome CBE to Clarksville and thank them for choosing to join in our growth and prosperity.”

Recruiting is under way, and careers for CBE will be posted at Clarksvilleishiring.com.

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